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What Are the Responsibilities of a Branch Manager?

Posted by Variety Staffing

A branch manager is responsible for the day-to-day operations of a building supply distribution facility. Managers keep things running smoothly around the branch office by providing leadership, ensuring customer service standards, supporting sales and managing a safe working environment for employees. Branch managers must also be familiar with all company policies and procedures.

Let’s look further into the responsibilities of a building materials branch manager and the skills, experience and education candidates should possess.

Branch Operations Managers: Safety First  

Building materials branch managers have highly rewarding jobs, yet they also have a lot of responsibility. Specifically, branch managers are responsible for maintaining safe and secure working conditions. They must have a commitment to creating a safe workplace that is free from all injuries. As branch managers exceed the service expectations for their location, they can be successful in pleasing customers and vendors and growing their branch.  

Here are additional expectations that are required of most branch managers.

● Focus on improving the customer experience through productivity and compliance
● Manage operational staff, including training, coaching and mentoring
● Lead a productive environment that fosters team building, hard work and diligence
● Contribute to meeting all sales goals and expectations
● Analyze financial reports and manage expenses
● Maintain relationships with customers and vendors

Skill Requirements for Building Materials Branch Managers

In order to take distribution facilities to the next level, candidates should possess certain skills and abilities. Here are some of the most crucial skills to have as a branch manager.

● Ability to multi-task, make quick business decisions and work in a fast-paced environment
● Self-motivated and energetic
● Organized and detail oriented
● Effective time management skills
● Excellent communication
● Service oriented

Experience and Education Make a Difference

For those interested in becoming a building materials branch manager, a college degree is preferable, though not necessary. Experience is most important, as branch managers must demonstrate that they can maintain a safe working environment, cultivate strong teams and responsibly manage a large group of people.

For this profession, at least 2-5 years of experience in sales, manufacturing or distribution are ideal. Additional experience that can help land a branch manager position includes inventory and warehousing, general knowledge of the building industry, P&L analysis and logistic and dispatch.

Looking to hire a branch manager for one of your building supply distribution facilities? Variety Staffing has high quality candidates with the necessary skills and abilities to bring your branch to the next level.

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  • “Over the past two years l have built a strong relationship with Tom and his team at Variety Staffing. They have invested their time and resources into understanding our company’s culture and growing needs. Unlike many of the staffing firms we have worked with in the past, Variety Staffing has our best interest in mind at all times. They are experts in their field and a partner we need and trust.”

    BILL DUERR – PRESIDENT AT HATTERAS

  • “We have been using Variety Staffing for a few years now. Their quick response and professionalism has helped us place many levels of positions; management, sales and hands-on operations. We consider Variety Staffing as an extension of our recruiting department. They have helped us grow.”

    KEITH HASKELL – COO AT NEW CASTLE BUILDING PRODUCTS

  • “Over the past several years, locating and hiring quality forklift/material handling technicians has been difficult. Variety Staffing has been able to help us grow our technician base by 20% over the past 18 months while we were able to continue focusing on supplying our customers with the premium service they’ve come to know over the years.”

    DAVID SABBAGH – OPERATIONS MANAGER AT G&W EQUIPMENT, INC.

  • “Variety Staffing has been highly successful in finding us top talent in an efficient manner, which allows us to focus on growing our core business. Tom has an incredibly strong work ethic and his team has developed a unique process to synthesize needs and yield relevant results.”

    SCOTT FRITH – CEO AT LAWN DOCTOR, INC

  • “Time and again, Variety Staffing has assisted our firm and our clients’ companies with the difficult process of finding and hiring talented employees on a timely basis. Tom and his team take the time to learn about your personnel needs and applies that knowledge to finding the best available talent at the most affordable cost. Whenever an executive level or financial position needs to be filled, we call Variety Staffing.”

    JOSEPH FERRER – PARTNER AT MARCHIONDA & FERRER, P.A.

  • “l have had nothing but positive experiences when utilizing Variety Staffing’s services over the past two years. Chris and his team have always had a clear understanding of exactly what type of candidates we were looking for and delivered us several qualified people to fill each open position. I will certainly continue to use Variety Staffing for all my future staffing needs.”

    BRETT BURKE – GENERAL MANAGER AT SUBURBAN TRANSIT / COACH USA

  • “Variety Staffing has a database and infrastructure in place that allows them to easily communicate with Aerial/Lift Truck industry professionals. They have certainly streamlined our hiring process and enabled me to have immediate access to Industry specific candidates”

    BOB PALAMARA – PRESIDENT AT ATLANTIC AERIALS

  • “Over the years our staffing needs and requirements have changed greatly, as has our vendor list. However, the one constant has been Variety Staffing and their consistent delivery of exceptional talent. Variety Staffing’s centralized approach has allowed them to adapt to our ever changing needs, regardless of skill required or geographic location. Over the years our partnership has only gotten stronger and I anticipate continued success in their ability to service our growing needs.”

    COLLIN RIPLEY – HUMAN RESOURCES AT THE LANDTEK GROUP, INC.

  • “Over the past couple years, Variety Staffing has successfully placed a number of Diesel and Heavy Equipment Technicians with us. I have recommended their services to other colleagues in the industry as well. Tom and his team have always delivered exceptional service and superb talent.”

    DEBORAH BACCELLIERI – PRESIDENT AT HOUPERT TRUCK SERVICES

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